QWAAP Documentation
  • Introduction
    • Introduction
  • GETTING STARTED
    • Merchant On-boarding
      • Settings
      • Compliance
    • Authentication
    • Error Handling
  • UTILITY FUNCTIONS
    • Supported Countries/Regions
    • Sandbox Test Accounts
    • Currency Limits
  • RECEIVING MONEY
    • Initiate Invoice Payment
    • Invoice Payment Statuses
  • SENDING MONEY
    • Pre-requisites
    • Initiate Wallet Payout
    • Payout Transaction Statuses
  • WEBHOOKS AND REDIRECTS
    • Webhooks
      • HMAC Signature Verification
      • RSA Signature Verification
    • Merchant Redirect
  • KNOWLEDGE BASE
    • Settlements
    • Callbacks
    • Customer Support Platforms
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  • Skype
  • Email
  1. KNOWLEDGE BASE

Customer Support Platforms

There are several avenues from which you can reach out to us or we can keep in touch with you.

Skype

You are required to share your Skype IDs with us from which our support team will create a merchant support group for you. Feel free to reach out to us in these groups at any time. Two groups are created, one for technical support and the general support.

Email

We have several email addresses from which you can reach out to us. Endeavour to use the right email channel based on your needs.

  1. sales@qwaap.com:- use this for any sales related inquiries.

  2. legal@qwaap.com :- use this for any legal related issues.

  3. support@qwaap.com :- use this for any inquiries regarding Qwaap.

  4. finance@qwaap.com :- use this for any finance related issues such as settlements, deposits e.t.c.

PreviousCallbacks

Last updated 1 year ago