Settlements

This allows you to take funds out of your account and can be done as follows. Settlements can be done via bank or crypto.

To request a settlement, make sure you have enough funds on the Qwaap sub account you want to settle funds from or simply do a sub account transfer to the Qwaap sub account of the currency you need settled (fx exchanges <at least 3%> may apply).

Once funds are in Qwaap sub account you may then initiate a Settlement request to one of your bank accounts or crypto accounts on record.

• Bank settlements take 3 to 5 working days.

• For mobile money and Local bank api options, your contract payout fees apply.

For a bank settlement

1. Go to your merchant dashboard

2. Then navigate to Bank settlement section,

3. Create a bank settlement request by clicking on the "Create a bank settlement request button",

4. This will load a form with required fields to be filled.

5. Enter in the fields and submit the form for the finance to approve.

For USD - USDT settlements

Here, you do not require rates from our finance team since its a one to one transfer. A DusuPay Standard settlement charge of 100 USDT normally applies.

For local Fiat - USDT

Here a merchant is required to do a Qwaap sub account transfer from the local currency to the USDT sub account with fx rates from our finance team.

The merchant is always free to accept or re-negotiate fx rates with our finance team because of the volatility attached to the local currencies.